Robots Everywhere Product Warranty
Robots Everywhere Lifetime Warranty
Robots Everywhere warrants, for the lifetime of the original consumer purchaser, that our products will be free from defects in materials and craftsmanship.
The Robots Everywhere Lifetime Warranty is a statement of confidence to our customers to the reliability of our products, which are designed and manufactured to the highest standards in performance and endurance. This warranty reflects a tradition of craftsmanship that goes back to pre-Roman times; it is our word of honor that we will proudly stand behind our products for as long as the customer owns it.
What is Covered?
This warranty covers any defects in material and craftsmanship, provided that the consumer purchased the products from Robots Everywhere or an an authorized distributor. We cannot guarantee the quality or condition of products from distributors who do not agree to meet our high standards, and therefore, no warranty is provided for products from unauthorized sellers.
How Long Does the Coverage Last?
This warranty lasts for the lifetime of the buyer. Coverage terminates if the buyer sells or otherwise transfers their Robots Everywhere product.
What Will We Do?
We will issue a refund within 30 days of purchase, and we will perform repairs or replacement for life. If a product is replaced, it may be replaced by a later model in the same line, unless the customer specifically asks for an exact replacement.
What Does This Warranty Not Cover?
We do not cover: Misuse, illegal operation, natural disasters, corrosive air, outdoor use for indoor products, wear and tear on chassis or exterior plating. Electrical damage due to overvoltage/overcurrent will be covered on a case by case basis.
How Do You Get Service?
Send the damaged product back, with a brief description (text, pictures or video – pictures preferred) of the problem. Shipping to Robots Everywhere will be at the customer’s expense, but will be refunded (at priority mail rates) upon arrival of the damaged product; shipping back to the customer will be at Robots Everywhere’s expense, and we pledge to use priority mail or faster equivalent.
What Do We Do That Others Don’t?
We encourage you to modify Robots Everywhere products to fit your needs! For all Robots Everywhere products that include a prototyping area, this warranty specifically and explicitly remains valid if the prototyping area has been used.
Your Rights under Local Law
This warranty gives you specific legal rights, and you may also have other rights which vary from jurisdiction to jurisdiction.